American Mattress is a mattress retailer which caters to the US market, selling brands such as Tempur-Pedic, Serta and various types of memory foam bed. They mattresses they stock appeal to a range of different budgets and they offer finance options so you can pay for a mattress over a long time period if you're urgently in need of one but can't afford the full price up front.
One of the unique aspects of American is that the business is family owned and operated. Family-owned businesses have a tendency to give more of a personalized service experience – you don't feel so much as if you're doing business with a big, faceless corporation, which is important to many people when it comes to buying a product like a mattress which you'll be using on a daily basis.
One feature that makes American stand out from some competitors is the fact that they deliver nationwide, 6 days a week. This is certainly a convenience for many people, since if you own a small vehicle, hauling a mattress home yourself can be a real difficulty.
Another feature of American is that their staff are quite up to date on the beds they sell and are quite happy to fill you in on the details of a specific brand or type of mattress. Sales staff at more general department stores often only have a vague knowledge of the products they sell, and yet you pay a relatively high price.
American offers a couple of guarantees on all their products: a 30 day comfort guarantee and a 60 day best price guarantee. The 30 day comfort guarantee should be taken with a grain of salt, because 30 days is a fairly short time period, given that most mattresses are supposed to last 10 years or more. However the 60 day best price guarantee is a fairly good deal and helps guarantee you're getting the best value for money on the product you decide on.
In addition to mattresses and beds they also sell futon, linen and a variety of other bedding accessories.
Some customers have complained about the quality of mattresses sold by American – but at the end of the day American is only a retailer, not a manufacturer. They offer warranties on their mattresses, so you can have your mattress replaced if it sags or breaks.
As already mentioned above the range offered by American leans quite a
bit towards Serta products. Amongst those on offer are Sertapedic
Halifax and Sertapedic Easton models. Although the range of brands is
relatively limited, as a Serta dealer American is hard to match. They
also sell the Tempurpedic mattress
range which is widely recognized as being a market leader in memory
foam mattresses. In addition to the quality Serta and Tempurpedic
products they also offer a few lesser-known brands, such as Five Star